Booking Terms & Conditions
By booking an appointment with SCT Counselling & Wellbeing, you confirm that you have read and understood the information provided on this website and agree to the following booking terms.
Appointments
Appointments are booked for the service selected at the time of booking. Please refer to the relevant service information on the website for session length, format and fee.
Payment
Payment is required at the time of booking unless an alternative arrangement has been agreed in advance. Your appointment is confirmed once payment has been received.
Cancellation & Rescheduling
I understand that sometimes plans change and circumstances arise. If you need to cancel or rearrange your appointment, please provide at least 48 hours’ notice where possible.
Appointments cancelled with less than 48 hours’ notice, or missed appointments without notice, may be charged at the full session fee.
This policy helps to protect the time reserved for you and allows appointments to be offered to others where possible.
Professional Boundaries & Emergency Support
SCT Counselling & Wellbeing operates within appropriate professional and ethical boundaries. Counselling sessions are intended to provide therapeutic support and are not an emergency or crisis service.
If you are experiencing an immediate risk to yourself or someone else, or require urgent medical or mental health support, please contact the appropriate emergency or crisis service.
Agreement
By completing a booking, you confirm that the information you have provided is accurate and that you agree to these Booking Terms & Conditions, including the cancellation policy stated above.
These terms may be updated from time to time where necessary.